Ways to contact us:

Call: Phone us on 131 997 (AU) or 0800 009 009 (NZ), 9AM - 5PM excluding public holidays
Live Chat: Please chat via the pop up on our main website to connect with our care team
Member Exclusive Chat: Available 24/7 when you log in to the WW app or the website
Email: Send your questions to customerservice.anz@ww.com
Facebook: Follow our Facebook page and contact us via messenger


NB: Please call the number above or use Live Chat for any billing or cancellation inquiries as these cannot be actioned via email.